Shipping policy

All TailVue products are made to order. Because each item is printed specifically for you, production takes a few business days before your order ships — this varies by product type (apparel, drinkware, and bags each have different production times).

If your order includes multiple items with different production times, they may ship separately and arrive in more than one package.

Estimated delivery times, including both production and shipping transit, are shown on each product page. Please check the estimated delivery window for your specific item(s) before ordering.

We currently ship to the United States and Canada. Some products may not be available for shipping to Canada due to carrier restrictions — availability will be reflected on the product page and at checkout.

Once your order ships, you'll receive a tracking number by email so you can follow its progress.

If your order is taking longer than the estimated window, contact us at support@tailvue.com and we'll look into it.